Our culture is centered on sincerely engaging patients and turning transactions into interactions. Because of that, we use proven processes and tools to recruit, screen, and train our staff and leaders. We hire helpful people. Our staff upholds our culture of compassion and are given the tools they need to deliver uncommon compassion to our provider clients and their patients.

Healthcare providers have enough to worry about as it is. We demonstrate compassion through our commitment to protecting our client’s business—and their peace of mind—with industry-leading security protocols, systems, trainings, and client controls. It’s a forward-thinking security approach, tested frequently through industry-certified audits.

At Revenue Enterprises, we’ve built our culture around sincerely engaging our clients and their patients through professional, positive, and caring dialogue. We actively listen to patients, ask questions, and resolve all outstanding concerns before asking for payment of account balances. It’s uncommon compassion that creates an unmatched patient experience.

We believe that uncompromising clarity starts with effective communication. For us, that looks like communicating to patients on behalf of the provider. We handle things like billing, registration, scheduling, follow-ups, and financial assistance processes through innovative automation and efficient manual workflows. These communication practices empower us to deliver peace of mind to providers and patients alike.

We bring a new level of clarity to an often-confusing process—both to our healthcare providers and their patients—by working as an integrated part of their team. Because of this level of involvement, we utilize the best resources, training, and development practices to help ensure you feel confident, educated, and empowered to be an expert.

We’re actively involved in the Healthcare Finance Community through association participation, leadership, education, and learning. And we’re committed to delivering clarity around changing rules and regulations to local and national providers through educational materials like webinars, white papers, and case studies.

When we work with a healthcare provider, we act as a representative of their brand, financial goals, and mission. Their success is our success. Because of this, we thoughtfully design our outsourced services—like patient billing, communication services, and business processes—to provide exceptional patient experiences while delivering unmatched results.

We measure and communicate results—like QA and Patient Satisfaction scores, employee engagement and satisfaction, client satisfaction, and financial performance— frequently with our Teams, Leaderships, and Clients. And these results tend to be unmatched: we collect 50% more in collections than competitors, perform up to 40x more outbound calls per day, have fewer patient complaints, and consistently improve the reputations of our clients.

The world of healthcare is an ever-evolving place, so we’re committed to continuous improvement. That means we’re always looking for the most effective features, tools, and services to improve our workflows. We seize opportunities for professional development, and then we turn around and communicate what we’ve learned back to our clients.