Comprehensive.

Compassionate.

Patient Financial Engagement.

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Bringing the care you give full circle

The business of caring does not begin and end at your doorstep. Your reach and reputation extend deep into your community, touching the lives of people, families, and neighborhoods in a profound way.

With more than 35 years of experience, Revenue Enterprises understands the business of care. Our approach to patient receivables prioritizes your goals. Enhancing patient relationships and bolstering your community impact is at the core of everything we do.

Enhancing patient relationships and bolstering your community impact is at the core of everything we do.

01

Patient Financial Experience Solutions

The perfect pairing of people and tech.

Providing a seamless patient-centric experience that focuses on patient education and satisfaction to deliver better financial results.

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02

Extended Business Office - Contact Center Solutions

Flexible and scalable - to meet your needs.

Flexible call center support for inbound and outbound calls - delivering efficiency, quality, and performance.

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How We Do It

We don’t just serve your community; we become a part of it. We integrate with your team and foster positive, personalized relationships with patients to ensure your best face is always forward.

The Results

A smooth, successful billing process for you, genuine satisfaction for your patients, and improved financial results.

The heart of our business is advocacy

We advocate

  • For you
  • For your patients
  • For your team
  • For your reputation
  • For your business

As Your Partner, Revenue Enterprises Achieves Your Goals While Prioritizing People, Reputation, and Results

The best people in the industry

  • Experienced and accountable
  • Trained on all client-specific systems, policies and procedures
  • Demonstrate integrity, respect and passion

Advanced technology and comprehensive reporting

  • Automated systems and data analytics improve efficiency and effectiveness
  • Continuous monitoring and improvement based on key performance indicators

Focus on patient education and satisfaction

  • Maintain patient-provider relationships and support patient loyalty
  • Educate patients with the information they need to understand and resolve their accounts

Unmatched results

  • World-class patient satisfaction scores
  • Industry-leading financial performance
  • Improved cash flow
"Revenue Enterprises is easy to work with, and we appreciate the billing trends they share with us so we can continue to change our billing process to serve our patients better.”"
VP of Finance/CFO
Midwest Community Hospital
☆☆☆☆☆
"Revenue Enterprises is easy to work with, and we appreciate the billing trends they share with us so we can continue to change our billing process to serve our patients better.”"
VP Finance
VP of Finance/CFO
Midwest Community Hospital
"Revenue Enterprises is a true partner who is as invested in our team and community as we are."
James Hohl
Revenue Cycle Management Director, St. John’s Health
☆☆☆☆☆
"Revenue Enterprises is a true partner who is as invested in our team and community as we are."
James Hohl
James Hohl
Revenue Cycle Management Director, St. John’s Health
"Revenue Enterprises has been great to work with. One of the unique things about our relationship is that we had them take over our entire call center. Not only were they sensitive to the situation, but they also wholeheartedly embraced our culture. Since the very beginning it has truly been a full partnership, not a vendor-client relationship."
Director
Hospital Billing, Integrated Delivery Network
☆☆☆☆☆
"Revenue Enterprises has been great to work with. One of the unique things about our relationship is that we had them take over our entire call center. Not only were they sensitive to the situation, but they also wholeheartedly embraced our culture. Since the very beginning it has truly been a full partnership, not a vendor-client relationship."
Director
Director
Hospital Billing, Integrated Delivery Network
"For me, it’s the innovation and how we celebrate and share our successes together; how we continue to build on our foundation of transparency and the value of expecting nothing less than caring, compassionate patient experiences. I believe it’s our innovative collaboration and like-minded efforts that make us shine together."
Kelci Christensen
Sr. Business Relationship Manager, St. John’s Health
☆☆☆☆☆
"For me, it’s the innovation and how we celebrate and share our successes together; how we continue to build on our foundation of transparency and the value of expecting nothing less than caring, compassionate patient experiences. I believe it’s our innovative collaboration and like-minded efforts that make us shine together."
Kelci Christensen
Kelci Christensen
Sr. Business Relationship Manager, St. John’s Health

35+

Years
Experience

40.43%

Avg Rolling
Collections Rate

88%

World Class
Patient Satisfaction

Karie Bostwick

VP of People and Compliance

As VP of People and Compliance at Revenue Enterprises, Karie Bostwick oversees People functions including recruiting, training, onboarding, engagement and satisfaction. Additionally, she is responsible for compliance training, oversight and monitoring.

Karie has a long history of working in the revenue cycle support industry. Her skills span leadership, operations start up, policies and procedures development, operations workflow, budgeting and client management.

She is passionate about the experience of our people, patients and the Healthcare clients we serve and believes that a team of diverse, talented and motivated individuals working together toward a common goal can make a difference.

Robert Sterett

VP of Information Technology

As a transformational leader Robert Sterrett has leveraged his 20 years of experience to build effective service lines and exceptional teams. In his role as VP of Information Technology at Revenue Enterprises, Robert excels at taking a unique, balanced, and strategic approach to technology leadership with people first for the best possible outcome. Using his experience from engineering, project management and service line management he takes a multi-faceted approach to ensure the right people are in the correct position coupled with the best technology to meet or exceed all expectations from security to compliance and business continuity.

Robert’s leadership style lends itself to building long term relationships and has consistently been a relied upon strength in many organizations. Over Robert’s time as an IT operational and project leader, he has spent significant time in both hands-on technology facing roles and client centric management roles to bring the best solutions that strive to meet the business and client needs.

Focusing heavily on his personal development skills and opportunities, Robert continues to foster coaching and mentorship relationships everywhere in his life, and the lives around him.

Douglas Dunbar

VP of Sales & Marketing

As VP of Sales and Marketing for Revenue Enterprises, Douglas Dunbar leads with a passion for building strategic partnerships, nurturing relationships, and upholding customer service excellence. In his role, Doug focuses on marketing and brand strategy, sales team leadership, and working closely with members of the management team to best serve company goals.

Doug has over 28 years of National sales and marketing call/contact center leadership, with 10 years of service specifically at Revenue Enterprises. Currently, Doug serves as part of Wyoming HFMA Chapter leadership and has held various roles in Colorado HFMA Chapter leadership for over 9 years.

In his spare time, Doug is very family oriented. Additionally, he loves traveling, cycling, golfing, fishing, hunting, and boating.

Kris Brumley, MBA

SVP/COO

As SVP/COO of Revenue Enterprises, Kris Brumley is a collaborative partner within the executive team and a leader for operational functions across the organization. Kris productively shares vision, drives innovation, and supports those around her in a way that elevates them and fosters continuous improvement and results. She has helped create a supportive environment for clients resulting in 98% client retention and a 65% NPS score for all clients and 75% for top clients by revenue.

Kris possesses an MBA in data analytics and has twenty-five years of experience in the healthcare industry, with 19 specifically in revenue cycle. She brings a wealth of customer service experience to her role and has worn many hats at Revenue Enterprises including Director of Business Development, EBO Division Director, and VP of Client Experience Management.

In her personal life, Kris is as busy outside of work as inside. She values spending time with her family, and enjoys fishing, hiking, traveling and interior decorating and design.

Timothy (Tim) Brainerd

CEO

As CEO of Revenue Enterprises for almost 20 years, Tim Brainerd leads by example. He promotes a shared vision and stewards a culture of Integrity, Passion, and Respect. He has assembled and empowered high-performing talent and teams to support customers, facilitate strategic planning and manage the capital of the company. Under his leadership, Revenue Enterprises has doubled in size three times over the past fifteen years while maintaining a culture of caring and gratefulness.

Tim has close to four decades of revenue cycle experience, including nineteen years with RSI
Enterprises. He has been a past president of Colorado Chapter of the HFMA and a presenting speaker on the topic of Leadership. He is a fifteen-year member of Vistage International, the world’s largest CEO coaching and peer advisory organization for small and midsize business leaders.

Raised in the Midwest, Tim values humble principles like being respectful, caring, passionate, self-reliant, and most importantly grateful. His most important lesson and the lesson he hopes to pass on in all relationships is living the Golden Rule–do unto others as you would have them do unto you. He is intentional in his choices and believes in making decisions, taking action, being accountable, and loving your neighbors.

Whenever possible, Tim spends his time with his wife of nearly forty years, his adult children, and his grandchildren. His hobbies include fishing, golfing, traveling as well as game nights and sharing great food with his family.