Creating a patient experience that improves patient payments
Ever wish your patient billing process could produce a consistent series of happily-ever-afters? Resolution and peace of mind for patients. Encouragement for your patient financial services (PFS) employees. And increased revenue for your organization.
Watch our free on-demand webinar to learn how Disney crafts a magical customer experience and how those same principles can be integrated with your PFS team. You’ll hear from our very own Kris Brumley and Diane Lawson, CPXP, Associate Director of Patient Services and Training at University of Colorado Medicine. They’ll be sharing practical and inspiring insight on how to:
- Build a healthy team culture
- Define your purpose
- Empathetically engage with your patients
Because when you improve the patient experience, you improve patient payments.
Webinar
Reimagining the Patient Journey with 5 Pre-service Collection Tools
ON-DEMAND WEBINAR
Learn how your healthcare organization can thrive in a consumer-oriented reality by implementing pre-service and point-of-service collections.
