Have a Heart: 4 Ways to Improve the Patient Financial Experience


The vast adoption of high-deductible health plans has completely changed the typical provider’s payer mix.

Today, Medicare represents just 18.9% of a hospital’s payer mix, while Medicaid represents 13.5%.1 Self-pay and private insurance now make up 68.9%, making it the largest payer group, responsible for $759 billion in net patient revenue.

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