News & Resources
Revenue Enterprises Did It Again in 2021 – Best Places to Work by insideARM
Revenue Enterprises is very proud to announce that for the third consecutive year, it was recently selected as one of the 2021 Best Places to Work in Collections.
Reimagining the Patient Journey with 5 Pre-service Collection Tools
With the right strategies in place, you can improve efficiencies, boost revenue and increase patient satisfaction while meeting the needs of today’s consumers.
5 building blocks for a solid pre-service payments foundation
A consumer-friendly pre-service-payment strategy needs the right tools in place to run smoothly.
How to use price transparency to your advantage
Changing consumer demands mean healthcare organizations must adopt pre-service payment strategies.
Why you need pre-service and point-of-sale payments for revenue cycle success
How to implement pre-service and point-of-sale collections strategies to build a more robust revenue cycle and increase patient experience scores.
4 Key Trends to Affect Healthcare Significantly in 2020
Healthcare finance sub-trends that will make a significant impact on healthcare in the new year.
How to Use X-Data and O-Data to Increase Patient Satisfaction (& Revenue)
Are you looking for ways to dot the “i’s” and cross the “t’s” in your patient experience – perfecting a journey that drives patient loyalty and boosts revenue?
4 Ways Your Tech Stack Can Improve Patient Satisfaction
More than ever before, businesses rely on customer feedback to understand and optimize the customer experience. In order to truly put the patient first and deliver the kind of experience they need and expect, your healthcare organization, PFS department, or contact center needs to be able to connect all your patient feedback data, from every channel, onto a single platform.
Why You Need to Multi-skill Your PFS Agents & How to Do It
First, remember that your primary patient experience touchpoint is no longer the “call” center. From phone calls and emails to live chats and social media, patients want and demand more ways to interact with your organization than ever before.
See Why Culture is the First Step in Awesome Experience Management
It’s true. Your culture can directly impact how your organization approaches the patient experience (and the health of your revenue stream).
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