Accounts Receivables Solutions
Healthcare revenue cycle solutions that prioritize patient engagement and satisfaction, while accelerating cash receipts
Revenue Enterprises offers extensive knowledge and a patient-centric tech-enabled approach ensuring accuracy, flexibility and transparency that prioritize positive patient interactions.
Patient Financial Experience Solutions
Early-Out, Self-Pay Billing and Customer Service
Flexible programs built to meet your needs, starting at the beginning of the self-pay revenue cycle and/or customized for optimal recovery and patient satisfaction outcomes.
- Patient advocacy
- Consultative account reconciliation
- Detailed, transparent reporting
- Enhanced, customized patient statements
- Robust patient payment and statement solutions including:
– Branded payment portal with digital wallets and alternative payment methods
– Pay-by-Phone IVR options
– Digital statement delivery with quick links for ease of payment
– Payment plan terms to meet patient’s ability to pay
Bad Debt Recovery Services
Maintain positive working relationships with your patients to professionally navigate the compliance challenges of collections. We help you ensure efficient resolution of bills, genuine patient satisfaction, and unmatched revenue for your organization.
- Knowledgeable and compassionate account representatives
- Work efforts based on analytic data
- Dedicated legal team
- Self-help options for patients:
– Payment portal with alternative payment methods
– Mobile-friendly app
– Online chat solutions for patients to visit with reps
– IVR Pay-by-Phone options
Presumptive Charity Review
We deliver a proactive review to identify patients who qualify for charity under a provider’s financial assistance policy.
Extended Business Office-Contact Center Solutions
At the heart of our service, we embrace compassion and prioritize the patient experience right from the start.
Patient Scheduling
- Improved clinical efficiency
- Higher provider and patient satisfaction
- Better operations and outcome with routine appointment reminders
100% remote workforce for full availability
Flexible support for fluctuating call volumes
- Proactive pre-appointment outreach to patients
- understand and evaluate their unique needs
- review demographic information
- discuss the estimated costs
- Real-time verification of eligibility and authorization
- Screening for Medicaid and other coverage options
Overflow Call Support
Expert support from highly trained staff to provide continuity of service, efficient A/R workflows, reduced call abandonment rates, and improved patient satisfaction.
< 1 minute time to answer/wait times*
< 3% abandonment rates*
> 93% patient call satisfaction*
Strategic Partner Services
Patient Account Financing
No recourse patient finance
0% interest patient financing
Payment Portal Solutions
State of the art patient payment portal solutions offering friendly options including:
- Digital wallets
- Self-help payment negotiation
- Online chat capabilities
Patient Engagement Solutions
Engage patients with the information they need to feel confident and make their payments.
- Omnichannel communication
- Benefit coordination and explanation
- Explanation of balances
- Patient friendly branded statements
- Patient experience surveys
Schedule a free consult
Speak with one of our AR solutions experts. Together, we’ll explore solutions to deliver the outcomes you and your patients need.
WHITE PAPER
The Ultimate Guide to Proven Experience Management
Learn how to thrive during healthcare disruptions, build a powerful patient experience, and add value back to your bottom line. In this free white paper, you’ll learn why today’s healthcare organizations need a smart approach to experience management (XM) and the practical steps to make it happen.
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